Program Assistant


Job Purpose:
To assist the Program Leader with assigned duties during general programs and special events.


  • Have an interest and commitment in working with individuals with disabilities.

  • Must have a basic knowledge and understanding of recreation programming for individuals with disabilities.

  • Must demonstrate an ability to work effectively with FVSRA staff and individuals who have a disability.

  • Must be highly motivated and enthusiastic in order to provide a quality experience for those participating in the program(s).

  • Must demonstrate dependability, promptness and punctuality.

  • Be safety conscious.

  • Must display confidence, maturity, and flexibility.

  • Must have the ability to engage in activities requiring physical exertion.


Essential Duties and Responsibilities (including, but not limited to):

  • Adheres to all FVSRA safety policies and procedures and the FVSRA Policy Manual.

  • Must demonstrate the ability to follow directions of the Program Leader and carryout such instructions in a safe and appropriate manner.

  • Must be able to communicate regularly with FVSRA Program Leaders regarding any program-related concerns and direct any questions or concerns to the Program Leader.

  • Must assist with the supervision of participants of varying ages in FVSRA programs, encouraging participation in activities and promoting appropriate interactions.

  • Must at times be responsible for up to four participants, including awareness of dietary needs, medications, allergies, seizures, behavioral management needs, and daily living skills.

  • Upon Program Leader’s request, be willing to assist participants who may need one-on-one assistance with personal tasks, daily living skills, and/or assistance with individuals who use wheelchairs.

  • Must be able to take initiative and help the Program Leader with program preparations such as setting up, greeting participants/parents/guardians, collecting lunches, decorating for an event, and/or serving refreshments.

  • Attend meetings, in-services, trainings and orientations relating to FVSRA when required.

  • Assist with the pushing of individuals in wheelchairs.

  • Must be able to respond to needs of individuals with disabilities.

  • Immediately reports all accidents and unsafe conditions to the Program Leader.

  • Cooperates and assists in the investigation of accidents.

  • Provide timely responses to phone calls, voice mails, and written materials, whether received by mail, facsimile, text, and e-mails, which are sent by FVSRA.

  • Communicate clearly with small groups of people and individuals.

  • Understand simple oral and written instructions related to his or her assignment.

  • Must be able to work under stressful situations.

  • Treats public concerns with the utmost and courteous attention.

  • Perform other duties related to the Program Assistant when necessary, or duties in the best interest of the Association when requested by the Support Staff Manager and Program Leader.



Collaboration – Promotes and supports work teams and groups

Reliability – Performs responsibilities dependably and accurately, fulfills promised actions Responsiveness – Focuses on the customer, willingly helps others and provides prompt service

Assurance – Conveys trusts and inspires confidence

Empathy – Deals with individuals, appreciates their differences, handles emotions and shows compassion for others

Self Confidence – Recognizes the contributions of others and is conscious of own ability

Initiative – Begins and follows through energetically with plans and tasks

Communication – Shares information, listens to what others are saying

Adaptability – Makes decisions and solves complex problems

Physical Demands:

The Program Assistant must, with or without reasonable accommodations, be able to perform the following functions:

  • Gather, load, transport and set-up equipment and supplies for activities.

  • Physically assist individuals in wheelchairs by pushing, pulling or providing stabilization on unknown terrain.

  • Physically transfer individuals from wheelchair to chair, into and out of vehicles, from pool deck into pool, in washroom facilities, etc.

  • Active participation in programs.

  • Lift and carry as much as 50 pounds for as long a distance as 300 feet.


Working Conditions:
The employee may be exposed to elements when loading and unloading participants or when assisting with outdoor functions.  Most activities are performed indoors; these conditions include lighting and temperature.